Security at the Core.
Privacy You can Trust.
Our Commitment to Privacy & Protection
At Nexus, protecting sensitive health information is our core responsibility. Our platform is engineered from the ground up with privacy, security, and compliance at its heart. We safeguard every data point—from protected health information (PHI) to personally identifiable information (PII)—to earn and maintain your trust.
How We Safeguard Your Data
Pharmacy review helps ensure the safe, appropriate, and cost-effective use of prescription medications in workers’ compensation claims. It supports recovery while controlling pharmaceutical spend through clinical oversight and evidence-based evaluation.
Privacy Protections
- HIPAA-compliant protocols across all services
- Adherence to multi-state consumer privacy laws (including California and beyond)
- Strict role-based access controls to limit data exposure
- Secure, encrypted communication and data transfer protocols
Cybersecurity Measures
- Network firewalls and intrusion detection systems
- Endpoint protection with real-time monitoring
- Encrypted VPN access for remote teams
- End-to-end data encryption, at rest and in transit
- Multi-factor authentication (MFA) for all application and system access
- 24/7 threat monitoring and intelligence
Proactive Incident Response & Recovery
Advanced security requires preparing for the unexpected. Our robust incident response and business continuity plans are designed for swift, effective action in the event of a threat. Through rigorous testing and table top exercises, we ensure our protocols for containment, restoration, and communication are ready to protect your data, minimize disruption, and maintain operational continuity.
Built on National Standards
Our security program is architected to meet and exceed nationally recognized frameworks and healthcare industry standards, including:
- HIPAA (Health Insurance Portability and Accountability Act)
- HITRUST CSF security principles
- URAC accreditation standards
- State and federal healthcare compliance guidelines
To learn more about our certifications and governance structure, visit our Compliance & Accreditation page.
Questions or Concerns?
Your trust is our priority. If you have specific questions about our security framework or data protection policies, our compliance team is ready to provide the answers.